Terms of use

Parties

These terms are entered into between VIDIMUS SASU ("Vidimus") and the legal entity you represent ("Customer"). They apply to any access to vidimus.eu and to the Vidimus platform.

By creating an account or otherwise using the service, you confirm you have the authority to bind the Customer to these terms.

Scope of the service

Vidimus is a B2B SaaS platform for the assurance of AI agents — intake, classification, probe synthesis, runtime monitoring, and evidence-pack export — for European enterprises subject to the EU AI Act, GDPR, DORA, and equivalent regimes. The service is intended for professional use by qualified compliance, risk, and engineering teams. It is not a substitute for legal advice and the outputs require human review before being relied on for regulatory purposes.

Account

Customer is responsible for the accuracy of the intake declarations and other information it submits, for safeguarding its credentials, and for the actions of users it authorises. Credentials must not be shared between users; concurrent named- user access is enforced.

Vidimus may suspend access where a user's activity threatens the integrity or security of the service, after reasonable notice where circumstances allow.

Acceptable use

Customer agrees not to:

• Use the service in a manner that violates applicable law, including the EU AI Act prohibitions of Article 5;
• Reverse-engineer, decompile, or attempt to extract the underlying source code or model weights, except to the extent permitted by Article L.122-6-1 of the Code de la propriété intellectuelle (interoperability);
• Submit content that infringes a third party's rights or that contains malicious code;
• Probe the security of the service except through the responsible-disclosure channel (security@vidimus.eu);
• Resell, sublicense, or otherwise commercialise the service without Vidimus's prior written agreement.

Data processing

Where Customer's use of the service involves the processing of personal data, Customer is the controller and Vidimus is the processor under Article 28 GDPR. The Data Processing Addendum forms an integral part of these terms and is incorporated by reference.

See the privacy policy for processing where Vidimus is the controller (e.g., account data, billing information).

Intellectual property

Vidimus retains all rights in the platform, the marketing website, the brand, and any improvements, derivative works, or aggregated/de-identified analytics. Customer retains all rights in the content it submits. Vidimus is granted a non-exclusive, worldwide, royalty-free licence to host, process, and display Customer's content to the extent necessary to provide the service.

Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the service, to use it only to perform these terms, and to apply at least the same protective measures as it applies to its own confidential information of equivalent sensitivity.

Service level and warranty

Service-level commitments, support response times, and any uptime credits are documented in the MSA where applicable. Outside an MSA, the service is provided "as is" to the maximum extent permitted by French law, without any implied warranties beyond those non-waivable warranties Vidimus owes as a French professional service provider.

Limitation of liability

To the maximum extent permitted by applicable law, neither party is liable for indirect or consequential damages, loss of profit, loss of revenue, loss of business opportunity, or loss of data not under its custody. Vidimus's aggregate liability under these terms is capped at the fees paid by Customer to Vidimus during the twelve (12) months preceding the event giving rise to the claim.

Nothing in this section limits liability for (i) personal injury or death caused by negligence, (ii) fraud or wilful misconduct, (iii) breach of confidentiality obligations, or (iv) any other liability that cannot be limited under French law.

Term and termination

These terms apply from first access to the service and until either party terminates the relationship in accordance with the MSA or, absent an MSA, with thirty (30) days' notice. Vidimus may terminate immediately in case of material breach not cured within fifteen (15) days of written notice, or in case of insolvency proceedings against Customer to the extent permitted by Article L.622-13 of the French Code de commerce.

On termination, access ceases and Customer content is returned or deleted per the DPA.

Changes to these terms

Vidimus may revise these terms to reflect changes in the service, in the regulatory environment, or in legitimate business practices. Material changes are notified at least thirty (30) days in advance to the account email. Continued use of the service after that period constitutes acceptance.

Applicable law and jurisdiction

These terms are governed by French law. Any dispute arising out of or in connection with these terms or the service falls within the exclusive jurisdiction of the competent courts of Paris (Tribunal de commerce de Paris), notwithstanding multiple defendants, third-party claims, or summary proceedings, except where exclusive jurisdiction of another court is required by mandatory law.

Before initiating proceedings, the parties shall in good faith attempt to resolve the dispute through negotiation, escalating where necessary to senior management.