Skip to main content

Processing agreement

Data processing addendum

This Data Processing Addendum (DPA) forms an integral part of the agreement between the Customer (controller) and Vidimus (processor) under Article 28 of Regulation (EU) 2016/679 (GDPR). It applies whenever Customer's use of the Vidimus platform involves processing personal data.

Last updated
Regulatory scope
GDPR Article 28
Version
v4

Regulatory, Prevailing language

The French version is provided for convenience. In case of discrepancy, the English version prevails.

Definitions

Capitalised terms not defined in this DPA have the meaning given in the GDPR. "Customer" means the legal entity that has accepted the Terms of use and is the controller of the Personal Data processed under this DPA. "Vidimus" means the company identified on the legal notice, acting as processor.

Subject matter, duration, nature and purpose

  • Subject matter: provision of the Vidimus platform, a B2B SaaS platform for testing AI agents against the EU AI Act and DORA and producing signed evidence, as described in the Terms of use.
  • Duration: the term of the agreement between Customer and Vidimus, plus any period during which Vidimus continues to process Personal Data on documented instructions to comply with a legal obligation or to facilitate transition.
  • Nature of processing: hosting, storage, retrieval, structuring, analysis, and disclosure to authorised recipients, in support of the service.
  • Purpose: enabling Customer to assess, document, and demonstrate the compliance of AI agents, in the context of the EU AI Act, GDPR, DORA, and equivalent regimes.

Categories of data and data subjects

The categories of Personal Data and of data subjects depend on Customer's use of the platform and are determined by Customer in its capacity as controller. By default they may include:

  • Identifiers and professional contact details of Customer's personnel (account, audit-log actors).
  • Content submitted by Customer (agent intake declarations, evidence documents, uploaded files) which may incidentally contain personal data of data subjects chosen by Customer.
  • Technical telemetry (IP address, user-agent) of Customer personnel using the platform.

Special-category data (Article 9 GDPR) is not contemplated by default. Customer shall not upload special-category data unless previously agreed in writing.

Documented instructions

Vidimus processes Personal Data solely on the documented instructions of Customer. These instructions are constituted by (i) the Terms of use, (ii) this DPA, (iii) the configuration choices Customer makes in the platform, and (iv) any further written instruction given through the support or DPO channels. Vidimus will immediately inform Customer if, in its opinion, an instruction infringes the GDPR or other Union or Member State data protection law (Article 28(3) GDPR).

Confidentiality of personnel

Vidimus ensures that persons authorised to process the Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

Security measures (Article 32 GDPR)

Vidimus implements technical and organisational measures appropriate to the risk, including:

  • Encryption of Personal Data in transit (TLS 1.2+) and at rest.
  • Tenant isolation enforced through Postgres row-level security, in addition to application checks.
  • Authentication, role-based access control, secret rotation, and least-privilege personnel access.
  • An append-only audit trail of approval decisions, overrides, and exports.
  • Vulnerability management, security testing, and a responsible-disclosure programme (security@vidimus.fr).
  • Business-continuity and disaster-recovery measures, with periodic restoration tests.

Sub-processors

Customer authorises Vidimus to engage sub-processors to support the service. As of the date above, the active sub-processors are those in the register below, which is the same register the Security page publishes:

Sub-processors: name, service provided and data location
Sub-processorServiceData location
Supabasedatabase, authentication, file storageFrankfurt, EU
Vercelapplication hosting and content deliveryFrankfurt, EU
Mistral AIlanguage-model processingEU
LangfuseLLM observabilityEU region
Resendtransactional emailProvided on request
Google Cloud Vertex AIlanguage-model processing for customer-connected Vertex agentsEU region
Sentryerror monitoringEU region

Vidimus shall inform Customer of any intended addition or replacement of sub-processors at least thirty (30) days in advance, giving Customer the opportunity to object on reasonable grounds. Sub-processors are bound by the same data-protection obligations as those set out in this DPA, by written contract.

International transfers

Vidimus is configured to keep Personal Data inside the European Economic Area. Where a transfer outside the EEA is unavoidable for a strictly ancillary purpose, it shall be governed by Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914) supplemented by any further safeguards required by Schrems II, including transfer-impact assessment and any technical or organisational supplementary measures.

Assistance with data-subject requests

Taking into account the nature of the processing, Vidimus assists Customer by appropriate technical and organisational measures, insofar as possible, for the fulfilment of Customer's obligation to respond to requests for exercising data subjects' rights under Chapter III of the GDPR.

Personal data breach notification

Vidimus notifies Customer without undue delay, and in any event within seventy-two (72) hours after becoming aware of a Personal Data breach, providing the information required by Article 33(3) GDPR to enable Customer to comply with its own notification obligations.

DPIA and prior consultation

Vidimus provides reasonable assistance to Customer with any data-protection impact assessment and any prior consultation of the supervisory authority that Customer is required to perform under Articles 35 and 36 GDPR, where this relates to the use of the Vidimus platform.

Audit rights

Vidimus makes available to Customer all information necessary to demonstrate compliance with Article 28 GDPR, and allows for and contributes to audits, including inspections, conducted by Customer or another auditor mandated by Customer, no more than once per year unless required by a regulator, on reasonable advance notice, and subject to confidentiality. Vidimus may satisfy audit requirements by providing relevant independent third-party attestations where reasonably equivalent.

Return or deletion at end

At the choice of Customer, Vidimus shall return or delete all Personal Data after the end of the provision of the services relating to processing, and delete existing copies unless Union or Member State law requires storage. Deletion is completed within thirty (30) days from termination unless a longer period is required by law.

Liability

Each party's liability under this DPA is subject to the limitation of liability set out in the Terms of use or, where applicable, the Master Services Agreement. Nothing in this DPA limits any liability that cannot be limited under applicable data-protection law.

Order of precedence

In case of conflict between this DPA and the Terms of use or any other agreement between the parties on the subject of personal-data processing, this DPA prevails. Mandatory provisions of applicable data-protection law prevail over this DPA.

  1. v4:

    Vidimus informs the customer immediately when it considers an instruction infringes data protection law, as Article 28(3) GDPR requires. The French version uses the GDPR’s own terms (« autre sous-traitant », « données à caractère personnel »).

  2. v3:

    The sub-processor register is corrected to name every vendor the service already uses: Resend, Google Cloud Vertex AI and Sentry, listed on the Trust and security page since 6 September 2026, were missing from it.

  3. v2:

    “Vidimus” is defined by reference to the legal notice.

  4. v1:

    First published.

Questions about this addendum: contact@vidimus.fr